Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at support@wildwoodstexas.com
General Shopping
No! Every piece we make is handmade (with all the love and care!) and each one is unique. Colors may vary due to differences on screen and each piece of wood is utilized to allow the natural beauty to shine!
We are happy to offer our customers quantity discounts! Please contact us for specific pricing and details.
Returns
Custom items are final and cannot be returned or exchanged. If your order arrives with an error or was damaged in shipping (gasp!!) we will take care of you! Please contact us immediately. If you change your mind about an order within 24 hours, please contact us for cancellation.
Shipping
We aim to get your order out to you ASAP! Typically allow 7-10 business days for your order to be shipped. If our turn-around time increases beyond that, I will put an announcement on the site so you know prior to ordering!
At this time we only ship to US states and territories. We are currently working on growing in order to support international orders.